FAQ

Frequently asked question

Domain name

Is a DNS panel included?
Yes, with all domains we offer a DNS panel.

Email

Is email included in your hosting packages?
Yes, all our hosting packages offer at least one email account. You can make accounts directly from your control panel.
Where can I access webmail?

You can access the webmail from your mailbox via webmail.theflycatcher.nl.

How can I access email using an email client?

To connect your inbox with an email client or on your phone you need these details:

Incoming mail server
theflycatcher.nl
To connect via IMAP securely over STARTLS, use port 993.

Outgoing mail server
theflycatcher.nl
(server requires authentication)
To send messages via SMTP securely over STARTLS, use port 465.

SSL

How can I see which SSL certificate fits my needs?

Via our SSL wizard you can see directly which certificate is best fitting your needs. Click here to go to the wizard.

Hosting

Can I install WordPress on my hosting account?

Yes, via the control panel you have direct access to the hosting environment where you can install your WordPress website.

Can I install other CMS systems in my hosting account?

Yes, via the control panel you have direct access to the hosting environment where you can install not only WordPress, but also other CMS systems like Joomla.

General

I need help! Where can I contact you?

If you have a problem, we love to hear it! You can contact us via the contact us page, or send a message from your control panel and we will be in touch as soon as possible.